For the second consecutive year Siempre en las nubes has won the certificate of excellence from Trip advisor. This designation is given to establishments that have consistently achieved great traveler reviews on Trip advisor over the past year. Establishments earning the certificate of excellence are located all over the world and have continually delivered superior customer experience.
«We aim to give our passengers and clients the best and fullest hot air balloon flight experience, receiving this certificate implies recognition of every effort and attention we pay to every little detail», said Cristian Biosca, pilot and manager of Siempre en las nubes.
Vice President of Industry Marketing, Heather Leisman, pointed out that the designation recognizes establishments that consistently earn great Trip advisor reviews from travelers. This recognition helps travelers identify and book properties that regularly deliver great service. Trip advisor is proud to play this integral role in helping travelers feel more confident in their booking decisions.
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on Trip advisor over a 12-month period. To qualify, a business must maintain an overall Trip advisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on Trip advisor for at least 12 months, considering that siempre en las nubes has been listed for more than two years, the fact of wining two certificates in a row is a sign of a growing path and a constant commitment to quality
«Trip advisor is a reference for travelers from all over the world, It is very fulfilling to receive recognition of our effort», mentioned Jose Luis Calderon pilot and manager from Siempre en las nubes.
«We will continue to strive every day, innovating and looking for new possibilities to improve and make the experience of hot air ballooning with Siempre en las nubes even more exciting», added Calderon.
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